Shipping policy

Shipping Destinations

We currently ship to the following European countries:

Belgium, Germany, Netherlands, Luxembourg, Monaco, France, Austria, Czech Republic, Denmark, Hungary, Poland, Italy, Sweden, Ireland, Slovakia, Spain, Bulgaria, Croatia, Estonia, Finland, Latvia, Lithuania, Romania, and Slovenia.

If your country is not listed above, shipping is unfortunately not available at this time.

Free Shipping

We offer free shipping on all orders above €65 to the countries listed above.

For orders below €65, standard shipping fees apply depending on the destination country (see table below).

Free shipping promotions (such as subscriber offers) may also apply during special campaigns.

Shipping Fees

Shipping costs are calculated per order and depend on the destination country. The applicable shipping fee will be displayed at checkout before payment.

Delivery Times

Estimated delivery times are shown on each product page. Please note that delivery times may vary, as we work with multiple brands and ship from different locations.

All orders are shipped from France, the Netherlands, or Germany. Delivery times depend on the brand, shipping origin, and destination country.

Estimated delivery by brand

• Aulica: 4–8 business days (France)
• Soeji: 1–3 business days (Germany)
• Tavellio - Amsterdam: 1–3 business days (Netherlands)

For countries farther from the shipping origin, delivery may take slightly longer.

Important Notes

• Delivery times are estimates, not guarantees.
• Orders containing products from multiple brands may arrive in separate shipments.
• Shipping delays may occur due to public holidays, customs processing, weather conditions, or courier issues.

Order Tracking

Once your order has been shipped, you will receive a confirmation email with tracking information (if available).